SHIPPING & DELIVERY
YOU WILL RECEIVE FOLLOW-UP ONCE THE ORDER IS SHIPPED.
FOR ORDERS WITH MULTIPLE ITEMS, IT IS POSSIBLE THAT EACH ITEM WILL BE SHIPPED INDIVIDUALLY AS SOON AS IT IS RECEIVED AT THE WAREHOUSE TO GET YOUR ORDER TO YOU AS QUICKLY AS POSSIBLE. SHIPPING EACH ITEM SEPARATELY ALLOWS US TO DELIVER YOUR ORDER IN THE MOST EFFICIENT WAY, BUT MOST OF THE TIME YOUR ITEMS WILL BE SHIPPED AT THE SAME TIME.
INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR DUTIES AND TAXES ON DELIVERY. DUTIES AND TAXES MAY VARY BY COUNTRY.
REFUSED PACKAGES WILL BE CONSIDERED LOST AND ARE NOT ELIGIBLE FOR A REFUND OR CREDIT.
WE ARE NOT RESPONSIBLE FOR LOST, STOLEN, OR DAMAGED SHIPMENTS. CUSTOMERS ARE RESPONSIBLE FOR PAYING ADDITIONAL SHIPPING AND HANDLING FEES TO HAVE THE ORDER RE-SHIPPED, IF AVAILABLE.
THE BUYER ASSUMES ALL RESPONSIBILITIES FOR CLAIMS MADE WITH THE CARRIER. PLEASE CONTACT CUSTOMER SERVICE FOR ANY QUESTIONS REGARDING CARRIER CLAIMS.
To provide the best customer service, any concerns about orders must be received in writing within 7 days following the delivery of the order.